Our people are key to our business and CCEP is committed to providing them with a safe and healthy work environment. To support this objective, we have a strong health and safety programme which aims to reduce our incident level to zero. We also offer a variety of benefit packages and programmes to help employees to manage and improve their health and wellbeing. Each of our businesses has historically taken its own approach to employee wellbeing.


We aim for world-class safety standards at CCEP. We're committed to achieving year-on-year reductions in workplace accidents, with the ultimate goal of zero incidents in the workplace. We have developed a three-year safety strategy for all of our territories based on three pillars: fostering a culture of safety at work; developing integrated management systems and programmes; and investing in technology.


Fostering a culture of safety

To help promote a culture of safety in the workplace, we’re harmonising our safety training for leaders and rolling out a number of behavioural-based, awareness-raising safety programmes for managers and employees. These include a training module on the top five safety risks, aligned to specific job roles.


Integrated management systems and programmes

We’re updating our methodology for tracking and managing safety performance by integrating a number of new systems and programmes that will give us greater visibility on how and why incidents are occurring. For example, we’re moving away from using indicators such as lost-time incident rates (LTIR), instead using total incident rates (TIR), where any incident leading to an injury that requires medical treatment is counted in the overall rating. We will begin to introduce these new indicators in 2018, and plan to launch a new, more balanced scorecard in 2019.

To improve the way we manage safety risks for our contractors, we will also be introducing a new contractor management system. Under the new system, all contractors will be required to pass a risk based assessment before they are permitted to work at CCEP sites.


Investing in technology

We’re investing in safety devices and equipment to improve our safety performance. This includes upgrades to our sites, including installing light curtains and guards on our equipment. We’re also improving the safety of our workplace transport – for example, by adding safety devices on loading bay doors and improving segregation between pedestrians and vehicles. We invested in excess of €7 million on safety technology in 2017.


Among our contractors, there were 17 lost-time incidents across CCEP in 2017. To improve the way we manage the safety risks for our contractors, we are in the process of piloting a new contractor management system. Piloted at our Wakefield, Antwerp, Jordbro, Manheim, Clamart and Lisbon facilities, contractors are required to pass a risk assessment which assesses their competency before they are permitted to work at CCEP sites. If accepted, contractors are provided with an online induction, including safety training, and they must upload any required certificates before they can begin work. Contractors would also be rated according to their performance, including adherence to safety guidelines, each and every time they sign out of a site location. If their performance drops below a set level, they will be given a written warning, and if their performance does not improve, they will be removed from our list of approved contractors, and will not be able to work at any of our sites. This will allow us to better manage contractor adherence to safety protocols and ensure that only approved contractors are performing the roles that they have the competency to perform.

Safety governance

To ensure strong safety governance, we operate Business Unit Safety Councils at a national level and health and safety committees at each of our manufacturing operations and sales and distribution sites. Our standards apply equally to employees and contractors.

2017 safety performance

In 2017, 46 of our 47 manufacturing operations and all our regional distribution centres were certified to Occupational Health and Safety management system OHSAS 18001.

Our 2017 LTIR was 1.23 lost-time incidents per 100 full-time equivalent employees across our whole business. In the majority of our territories, performance is slightly better in our manufacturing operations than among commercial and sales people in the field, due to the fact that safety practices can be better controlled on our own premises.

Tragically in 2017, one contractor died as a result of an accident at our Ecoplatform plant in Madrid, Spain. As a result, written safety instructions have been prepared and delivered to companies working in warehouse operations and safety signage has been increased on-site. In addition, all personnel have received training on the new safety instructions. An IT platform for contractors has been developed so that safety standards are delivered to all contractors, and which also records required documentation for all contractors and employees, including acknowledgement of receipt of the site's safety instructions. A behavioural observation programme has also been implemented to check daily compliance with safety standards.



Benefits are available to all employees and vary according to the employee’s country and level in the organisation. They can include medical or dental insurance, life insurance, eye-care vouchers, vacation time and leave packages to cover sickness, the birth of a child, bereavement or a long- term illness in the family.

Depending upon the country, level and grade; pension plans and stock-purchase plans are also offered to employees. Employees can find information on all the benefits that apply to them, including those available as optional extras, on the HR portal for their particular country. Prospective employees can also view some of these options in the careers section of our corporate website.